You are asked to bring examples of email messages from work for use during some of the classroom exercises.
Tuesday, March 22
9:30 a.m.-4 p.m.
University of New Hampshire
Pease International Tradeport, Portsmouth
Email in the workplace is still business writing, a form that offers unprecedented speed and simplicity. Yet, its special characteristics make miscommunication and missed communication occur much for easily, often with unintended results.
This workshop deals first with the general principles and practices of business writing, which is NOT some mysterious form of complex science. It is a means of communication specifically intended to effectively accomplish certain kinds of results. It is a common-sense set of practices organized into a process, and you’ll be a good writer if you follow the process.
We will introduce the steps of the process and try them out. Then we’ll apply them to the tricky email form. We’ll examine how the business writing principles apply to email, and how it differs from other approaches. You’ll determine when to use email and when not to, how to express yourself so you will be understood and what to avoid.
Here is how the workshop is organized:
Pressing Problems Clinic
Structure of the Writing Process
Email as a Business Writing Form
Lessons for the Business Writer
When Email . . . When Not?
Evaluating Email Samples